At proof., we believe that what we say is less important than what we do.

As a result, our goal is for you to get to know us through our actions. We deliver professional, timely and friendly pest control services in many cities in Michigan, Massachusetts, Colorado and Utah.

What We Value:

1. Our Why
2. We Smile
3. We Rely
4. We Evolve
5. We Are Positive
6. We Love
7. We Empower
8. We Listen
9. We Laugh
10. We Are Accountable

 

1. Our Why

Proof. exists to help others live better. Period. While there is no order to our other core values, there is a reason “our why” come first.

There is meaning behind everything we do and that meaning has nothing to do with money. We could be anywhere doing anything. We chose proof. and proof. chose us. There is a reason for that.

We love working together to achieve a common goal that is bigger than ourselves. We love when customers look to us to help them solve a problem. We love proof. because there is a higher purpose in what we do.

 

2. We Smile

We love having opportunities to show our customers what we are made of.

With every encounter we want to do two things:

  • Provide value (see #8),
  • Make sure that those with whom we interact have a better day simply by talking to us.

 

3. We Rely

Our team members have specialized skills that we share with one another. We are not afraid to ask for help because doing so does not mean we are weak, it proves we are strong.

There is a lot our team members cannot do alone. There is NOTHING we cannot do together.

 

4. We Evolve

Change is not easy. Have you seen how many people still have flip phones?! At proof., we are always looking for ways to improve and adapt.

We do a lot of things right – just ask our customers! That doesn’t stop us from finding or creating a better way. If we are always on the move, no one can catch us.

 

5. We Are Positive

Our team members are naturally positive, optimistic, happy people. We love life and we think the world is a wonderful place.

While we are not naive enough to think that everything works out exactly as we want it to, we do not let our circumstances determine our mood. Our thoughts determine our actions, and our actions determine our circumstances.

 

6. We Love

We are great to everyone. We love each other, our customers and our vendors.

We also love those who don’t fall into one of those categories. For example, we treat those who reach us by calling the wrong number just like we would treat a longtime customer.

People appreciate being treated like they are worth something and we enjoy being the ones who do it.

 

7. We Empower

proof. hires only high quality, talented, and motivated individuals.

Thus, to reward team members just for being who they are, proof. is dedicated to the ongoing training, education, and improvement of each individual. proof. takes unconventional steps to help its team members progress in areas both related, and unrelated, to proof.

 

8. We Listen

We are listeners first, problem-solvers second. If we do not understand what you REALLY want, we will never know how to help you.

Thus, we listen to make sure we know why our customers want to do business with us as well as how we can help someone who calls us looking for a service that we do not provide.

We want to make sure each person is glad he or she spoke with us. That is why we listen first and make sure we leave each person “better than we found them.”

 

9. We Laugh

We hire people with diverse backgrounds, interests, and personalities. It adds immeasurable value not attainable through other means.

That said, be warned! We will not hire you if we do not like you. Sorry, not sorry. We hire people we like because we enjoy each other and enjoy coming to work.

 

10. We Are Accountable

At proof. we “own it.” That is, we own our responsibilities at home, at work, and in our communities. We know others rely on us and we embrace that.

It is acceptable to make mistakes at proof. It is unacceptable to not learn from them.

Chuck Norris may not make mistakes, but we do. However, we are accountable for our mistakes.  By being accountable, we are able to learn from our errors because we know that doing better next time is within our control.

What do you believe proof. stands for? Whether you are a customer, vendor or passerby, let us know – good or bad!