Our technician, Randy gave us great service. I was a little skeptical, at first, because I had never heard of “Proof Pest Control” but they went above and beyond my expectations. This was our first application but so far I am very pleased. Randy even used an extension rod, with a brush at the end of it, and went around our house to remove cobwebs and wasp/hornet nests. I was shocked and very pleased, that he did this. I give them 2 thumbs up!